Excellence

We deliver outstanding results through superior people, processes and products.

For all Staff

Has a proactive and energetic approach; has plenty of initiative.
Is a fast thinker without sacrificing thoroughness.
Proposes beneficial solutions with good justification.
Is persistent and follows through to achieve operational and strategic objectives consistently.
Organizes time and resources effectively to achieve critical priorities.
Successfully manages personal-professional tradeoffs, going the extra mile when necessary.
Aligns personal performance objectives with the company’s overall direction, team goals and objectives.

For all Managers and above only

Has a clear and compelling vision for one’s own function that fits into the company’s strategic direction, and sets team goals and objectives accordingly.
Creates an atmosphere that makes work rewarding and enjoyable; inspires and motivates others to perform at their best.
Recruits and promotes qualified people who align with our core values.
Delegates effectively, striking the right balance between laissez-faire and micromanagement, while ensuring that subordinates have sufficient resources.
Crafts roles and assignments of staff according to their strengths, weaknesses, aspirations, and potential.
Recognizes and rewards accomplishments and good performance; provides constructive feedback to address poor performance and/or areas of potential improvement.
Makes timely decisions based on logical analysis and experience; takes calculated risks when appropriate.
Is sensitive to changes in business environment and looks ahead to anticipate future challenges and opportunities for one’s own function and/or the overall organization.
Is calm and manages stress well; easily deals with pressure and unexpected problems at work.

For all Staff

Has a passive and laid-back approach; lacks initiative.
Is a slow thinker or overlooks critical details.
Proposes inferior solutions, or solutions that are not well backed up.
Does not follow through to achieve desired results, or misses targets and objectives consistently.
Unable to separate critical priorities from the rest; has poor time and/or resource management.
Puts personal interests above the company’s interests.
Is not interested in the company's overall direction and goals; does not see how one's own work ties to the broader success of the organization.

For all Managers and above only

Has a clear and compelling vision for one’s own function that fits into the company’s strategic direction, and sets team goals and objectives accordingly.
Creates an atmosphere that makes work rewarding and enjoyable; inspires and motivates others to perform at their best.
Recruits and promotes qualified people who align with our core values.
Delegates effectively, striking the right balance between laissez-faire and micromanagement, while ensuring that subordinates have sufficient resources.
Crafts roles and assignments of staff according to their strengths, weaknesses, aspirations, and potential.
Recognizes and rewards accomplishments and good performance; provides constructive feedback to address poor performance and/or areas of potential improvement.
Makes timely decisions based on logical analysis and experience; takes calculated risks when appropriate.
Is sensitive to changes in business environment and looks ahead to anticipate future challenges and opportunities for one’s own function and/or the overall organization.
Is calm and manages stress well; easily deals with pressure and unexpected problems at work.