Accountability
We take responsibility for the outcomes of our decisions and actions, and behave with honesty and integrity.
For all Staff
-
Is accountable for promises and commitments and always follows through.
-
Completes assigned tasks on time with appropriate supervision.
-
Admits mistakes and take timely corrective actions.
-
Is candid and direct; is honest and straightforward with each other.
-
Acts consistently with stated policies and procedures.
-
Always treats others with fairness, respect, and empathy.
-
Speaks up or rectify others who are not acting ethically.
-
Trusted by others.
-
Protects the company’s interests, within the bounds of ethics and the law.
For all Managers and above only
-
Models and inspires high levels of accountability.
-
Treats everyone in the team fairly.
-
Stands up to unreasonable demands and stands firm when appropriate.
-
Is accountable for subordinates’ performance.
For all Staff
-
Evades the responsibility for promises and commitments; does not follow through.
-
Misses deadline; requires too much supervision or does not ask for guidance.
-
Covers up or blames others for own mistakes.
-
Is not straightforward, sometimes misleading others; does not consistently tell the truth.
-
Fails to follow stated policies and procedures.
-
Does not treat others with fairness, respect, and empathy.
-
Does not speak up or rectify others who are acting unethically.
-
Is not seen as trustworthy.
-
Engages in activities that put the company’s interests at risk.
For all Managers and above only
-
Fails to emphasize the importance of accountability within the team.
-
Plays favorites.
-
Gives in too easily or lacks persistence; easily compromises.
-
Evades the responsibility of subordinates’ performance.